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4 results for "Collection"
Knowledge Base

Can I have a morning collection?

6 years 7 months ago in Collection

Probably not. The morning are key delivery times for drivers. You can specify a package ready time, which may be up until 3pm, although this depends on your area. Your package will be collected …

It's 4pm and my collection hasn't happened...

6 years 7 months ago in Collection

Collections are up until 5.30pm. Please feel free to contact us after 4pm if you are concerned about your collection, and we can check with the depot.

Will Interparcel contact me if my collection fails?

6 years 7 months ago in Collection

Interparcel are a courier broker and therefore not the collecting agent. We have very few collection issues, but if the collection does not take place please contact us so that we are aware and can …

Will my consignment be collected in the time slot I request?

5 years 11 months ago in Collection

The driver will always attempt to collect during the requested time slot where possible. The time slot however is only a request and should the driver not be able to collect during this period they …