Shipping Tools & Developer Guide

Connect your Parcel Contract (eParcel) Account with Interparcel

Connect your Parcel Contract (eParcel) Account with Interparcel


As an Australia Post partner, Interparcel allows you to access cost-effective shipping rates from Australia Post, while enjoying the convenience and time-saving benefits of our platform.

Follow these steps to integrate your Parcel Contract (eParcel) account with our platform.

  1. Register for a Shipping & Tracking API key
  2. Connect your Parcel Contract (eParcel) Account
  3. Manage your Parcel Contract (eParcel) Account

Step 1: Register for a Shipping & Tracking API key

  1. Go to the Australia Post Developer Center and log in to your Australia Post Parcel Contract (eParcel) account.
  2. Developer Centre page from Australia Post
  3. Click APIs or View our APIs.
  4. Developer Centre page from Australia Post - API tab
  5. Click Register for a Key.
  6. Developer Centre page from Australia Post - Ask for a key
  7. Click Complete registration.
  8. Developer Centre page from Australia Post
  9. Fill out the details with your Name, Company name, and Phone number. Select the option Australia Post Parcel eParcel account(s), indicate your account number and click Next.
  10. shipping and api registration
  11. Select Yes to confirm you are accessing the API via a Platform Partner. Select Interparcel as your platform partner, and check the box to confirm your consent for the Interparcel platform to access your account. Click Next.
  12. shipping and tracking api registration form
  13. Select your state/territory and then Yes to stay informed on upcoming scheduled maintenance and new features. Click Send.
  14. shipping and tracking api registration
  15. You will then receive your API key and Password to your email. You will need these details to complete your Parcel Contract (eParcel) integration with Interparcel. Save these details to use for Step 2.

Step 2: Connect your Parcel Contract (eParcel) Account

  1. If you already have an account with us, log in to your Interparcel account. Hover over the Shipping Tools tab, select My Couriers and click Connect a Courier. Complete the form, accept the terms and conditions and click Activate Your Account. If you don't have one, you can sign up here for your free account now!
  2. Interparcel login
  3. This will take you to the Courier Conections page. Click Connect on Parcel Contract (eParcel).
  4. Interparcel form to connect eparcel: account number, api key and api password
  5. Add your Account Number, API Key, and API Password and click Connect.
  6. Connect button
  7. Your Parcel Contract (eParcel) account is now connected with Interparcel!

Step 3: Manage your Parcel Contract (eParcel) Account

  1. Log in to your Interparcel account. Hover over the Shipping Tools tab and select Courier Conections. Click the Manage button, next to your Parcel Contract (eParcel) integration.
  2. eparcel settings within interparcel
  3. In the Settings tab you can turn on and off all the products you would like to use for all Australia Post shipments:
    • Signature required: If you enable this option, the name and the signature will always need to be captured by the Australia Post driver. If the person is not at home, the parcel will be sent to the nearest Australia Post office to collect.
    • Authority To Leave - Requested By Receiver: This feature will allow the customer to decide if they want the parcel left in a safe place. They will receive this information through an Australia Post invitation if you have activated the Send Tracking Emails feature, as indicated below.
    • Allow Partial Delivery: Enable this option if you would like the orders to be sent immediately to the destination once they arrive at the Australia Post office - regardless of whether any of the other parcels have also arrived.
    • eparcel settings within interparcel
    • Send Tracking Emails: Australia Post tracking notifications will be sent to the receiver if this option is activated.
    • Label Type: Australia Post requires a 6x4 label printer to send orders with your Parcel Contract (eParcel) account. Select the Pre-Printer Stationary if you would like to use Australia Post labels with their branding/logo. Otherwise, you can select Plain Label to print labels without their branding.
    • Print Item SKU on Label: Activate this option if you would like the SKUs displayed at the bottom of your shipping label.
    • eparcel services
  4. In the Services tab you can toggle on and off the services that you would like to use from Australia Post.
  5. Australia Post services
  6. You are all set up and you are ready to send your orders!

Other Relevant Guides

How to send your Australia post Parcel Contract (eParcel) Orders

How to connect MyPost Business account

Activate My Couriers

Parcel Contract (eParcel) FAQs

What are the benefits of integrating my Parcel Contract (eParcel) account with Interparcel?

Integrating your Parcel Contract (eParcel) account with Interparcel offers numerous benefits. It enables seamless management of all your order fulfilments from one centralised platform, eliminating the need for manual data entry for Australia Post orders.

If you use parcel presets and an address book without an ecommerce integration, the process becomes even more streamlined, automating the booking process.

If you import orders directly from your store, Interparcel will automatically pull in all the order details, fill in the shipment details, fulfil the order in the backend of your store, and automate tracking updates to your customers. This reduces the time it takes to fulfil your orders to just seconds and can be further enhanced using automation tools like our Rule Manager. Additionally, by leveraging Interparcel's large network of couriers, you can access more competitive rates and a wider range of delivery options.

What ecommerce platforms I can integrate with Interparcel?

Interparcel is versatile and designed to integrate with numerous ecommerce platforms, such as Shopify, WooCommerce, Magento 2, eBay, BigCommerce, Etsy, Neto, Wix, PrestaShop, Squarespace, and Zencart.

How long does it take to integrate my ecommerce platform with Interparcel?

Generally speaking, most users can complete the process within a few minutes, as all you need to do is log in to your free Interparcel account, find your platform in the integrations page, enter your store name, and you should be good to go.

How much faster can Interparcel make my current fulfilments with Parcel Contract (eParcel)?

On average, businesses have seen an 85% reduction in the time it takes for manual processing of their orders. For businesses that see dozens of orders a day that can end up being hours of time spent fulfilling orders. This is largely due to Interparcel's automation capabilities, list of couriers to select on a centralised platform, and streamlined processes.

For a specific estimate, you may want to consult directly with Interparcel or try our 60-Day FREE Trial to measure the difference for yourself.

Will the Australia Post shipping services automatically show up after I integrate my account?

It should as long as you've also completed all the prior steps listed above including managing your Parcel Contract (eParcel) account in Step 3.

Didn't Find What You're Looking For?

If you have any questions or concerns regarding your integration or questions about how to send your order simply email us at shippingtools@interparcel.com.au, and we'll provide the assistance you need.