How to Set Up Your International Settings

Before sending international orders, make sure your International Settings are set up correctly. This helps automate your customs and tax information, saving you time when booking overseas shipments.

Log in to your Interparcel account, hover over My Account and click Settings. In the left-hand menu, select International.
In the Tax Settings section, you can personalise your tax and identification details for international orders:
- Tax Status: Set your default Tax Status here so you don’t have to enter it each time you send a parcel overseas.
- ABN Number: Add your ABN.
- EORI Number: Set your EORI number if applicable. An EORI is required for all shipments sent to Europe.
- VOEC Number: Add your VOEC number if applicable. This is recommended for businesses selling to customers in Norway.
- IOSS Number: Add your IOSS number if applicable. This is recommended for businesses selling to customers in Europe.
- IRD Number: Add your IRD number if applicable. This is used for shipments sent to New Zealand.

In the Customs Invoice Default section, you can also set up default information for your customs invoices to speed up the booking process:
- Reason for Export: Select your default reason for export so it’s automatically applied each time you send a parcel overseas.
- Default Country of Manufacture: Set your default country of manufacture for any products listed on your commercial invoice.

By completing these details once, your information will automatically appear on your customs invoices and during the booking process. This ensures smoother customs clearance and faster international fulfilment.

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If you have any questions or concerns regarding your integration or questions about how to send your order, simply email us at shippingtools@interparcel.com.au, and we'll provide the assistance you need.