Shipping Tools & Developer Guide

Send Your Orders With Your Own Courier Rates

To begin sending your orders using your connected courier or Australia Post rates, make sure your account is connected:

Once your account is connected, follow the steps below:

  1. Send Your Orders
  2. Print Your Manifests

Step 1: Send Your Orders

  1. Log in to your Interparcel account and go to: Shipping Tools → Shipping Manager.
    2. shipping tools tab
  2. To import orders from your online store, click Fetch Orders and select your ecommerce platform or marketplace. If your store is not displayed, it's because you will need to Connect Your Online Store first. If you don't have an online store, you can upload your orders via CSV file, or use the Create Shipment button to manually create an order.
    3. shipping manager: click fetch orders
  3. Click Select Service on the order you want to send and choose your preferred service. Only services you have activated in your courier account settings will appear. You can also automate service allocation using our Shipping Tools.
    4. shipping manager with three orders
  4. Select the orders you want to process and click Book. You’ll be charged by Australia Post or the courier using the payment method saved in your account.
    5. shipping manager with one order selected and confirmed button clicked
  5. If you are using Print Manager and you have the Automatic Label Printing option enabled, your labels will print automatically. If not, go to the Booked Orders tab, select your orders and click Print labels.
    6. ready to ship tab within the shipping manager
Troubleshooting: MyPost Business Booking Errors. If you encounter an error while booking your MyPost Business orders, it is likely due to a payment method mismatch or an unsupported payment type in your Australia Post portal. To resolve this, ensure you have a consistent default payment method saved in these two areas:
  1. Check My Profile: In your MyPost Business portal, click your account name (top right), select My Profile, then click Payment methods from the left-hand menu to ensure your default payment method is set.
  2. Check Business Details: In the same top-right dropdown, go to Business Details, then click Payment methods from the left-hand menu to ensure the default payment method matches your profile.
Important Payment Requirements:
  • Accepted Methods: You must use either a Credit/Debit Card or an established Australia Post Credit Account.
  • Note on PayPal: While Australia Post accepts PayPal, the Interparcel integration cannot currently process payments via PayPal. Please ensure a card or credit account is selected as the default in both sections to book your orders as normal.

Step 2: Print Your Manifests

  1. If you are sending orders with Parcel Contract (eParcel), you must create and print your manifests to hand over to the driver. If you have any manifests to create, there will be a tab called Ready To Manifest. Click on the tab.
    2. order and put on hold button selected
  2. Select your orders and click Manifest to create your manifest.
    3. order and put on hold button selected
  3. Go to the Manifest History section in the left menu, then click the PDF to download and print your manifest.
    4. on hold page with order and take off hold button selected

Other Relevant Guides

Didn't Find What You're Looking For?

If you need help with your integration or sending your orders, email us at shippingtools@interparcel.com.au. Our team is here to assist you.