All our Hubbed services include full tracking from collection to delivery as standard. Visit our Hubbed Tracking Page and enter your 12 digit tracking number to track your parcel.
All couriers apply surcharges for consignments that exceed size, weight limits, or don't strictly comply with their guidelines.
As long as your parcel is measured and weighed correctly, and packed securely, you won’t have to worry about any extra charges.
HUBBED is a national network of parcel drop-off and collection points located in newsagents, pharmacies, and retail stores across Australia. When you book a compatible Drop-Off or Click & Collect service through Interparcel, you can select a nearby HUBBED location for convenient parcel handover. The courier then manages the transport and delivery, while HUBBED provides the local drop-off or collection point.
It’s easy: 1) Get a quote on Interparcel and choose a service that supports HUBBED Drop-Off. 2) Select your preferred HUBBED location at checkout. 3) Complete your booking and print the shipping label. 4) Package your parcel securely and attach the label. 5) Drop it off at your chosen HUBBED store before the listed cut-off time. Tracking will begin once the parcel is scanned.
Limits depend on the courier service you select. All parcels must be pre-labelled, securely packaged in a sturdy box, and within the size and weight restrictions shown at checkout. HUBBED locations cannot accept pallets, unpackaged items, dangerous goods, or oversized freight. Some services also restrict liquids or extra-long items. Check the service-specific guidelines during booking.
Yes. Tracking starts once your parcel is scanned at the HUBBED store and continues through the courier’s network. Enter your Interparcel reference or tracking number on the Interparcel Tracking page for real-time updates. You can also opt in for email notifications at checkout.
Many HUBBED stores offer extended hours, including evenings and weekends, but times vary by location. Store hours and daily cut-off times for courier collection are displayed during booking. To ensure same-day dispatch, drop off your parcel before the listed cut-off time.
Yes. Selected couriers support HUBBED for returns and Click & Collect. When booking a return through Interparcel, you may be able to choose a HUBBED drop-off point if offered by the carrier. For Click & Collect, select an eligible service and nominate your preferred HUBBED location at checkout. Availability depends on the courier and destination.