Are you affected by the Sendle service suspension? We have an immediate shipping solution for you!
If you have been impacted by the Sendle service suspension, our sales team is running an introductory offer to help you switch and keep orders moving. Reach out to learn what you qualify for:
If you’ve been affected by Sendle suspending services in Australia, you’re not alone. Thousands of businesses are suddenly left with orders ready to go and no way to ship them.
This is where Interparcel comes in.
Interparcel gives you immediate access to alternative courier services, so you can keep fulfilling orders without delays, contracts, or lengthy setup processes. You don’t need to wait for approvals or commit to a single carrier. You simply choose another option and keep shipping.
You can also import your Shopify, WooCommerce and eBay orders straight away, so you’re not stuck manually copying addresses from scratch.
This is built for moments like this, when relying on one courier suddenly isn’t enough.
Get a FREE Quote NowInstead of depending on a single carrier, Interparcel lets you switch to other trusted courier options from one place.
With Interparcel, you can:
Interparcel seamlessly integrates with dozens of popular platforms such as Shopify, eBay and WooCommerce.
Fetch all your orders from every ecommerce platform into a single dashboard.
Select your preferred courier service for your specific needs and process your orders at the click of a button. You send it. We ship it.
Interparcel gives you free access to pre-negotiated courier rates. If you want to ship using your own courier rates, you can also connect your courier account to our platform and use our fulfilment tools to import orders, print labels, and dispatch faster.
Normally, BYO courier connections include a small per order consumption fee. To support businesses affected by the recent disruption, we are waiving those BYO order fees for 60 days, so you can use your Australia Post or StarTrack rates through Interparcel without paying the per order fee.
What you get:
Putting all your shipping with one service leaves your business exposed when things change overnight. Interparcel gives you access to 16+ trusted courier options and pre-negotiated courier rates from one platform, without needing to create separate courier accounts, so you can switch quickly and keep orders moving.
The Interparcel Shipping Manager integrates seamlessly with platforms like Shopify, WooCommerce, and eBay, and even supports API connections for custom-built ecommerce sites. Automatically centralise all your orders in one dashboard to streamline and speed up your fulfilment process.
Get a FREE Quote NowStreamline your shipping process by integrating your Australia Post account with Interparcel. Use your own negotiated rates while managing all your shipments from a single dashboard. Import orders, automate courier selection, and process deliveries faster than ever.
Try 60 Days FREE
Interparcel’s Rule Manager allows you to set custom rules that automate repetitive shipping tasks. For example, you can assign specific couriers to certain SKUs to automate courier selection or automatically add transit cover to high-value shipments, eliminating the need for manual input.
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Click on any order to instantly view all its details in one convenient window. Use the arrows in the top-right corner to seamlessly switch between orders without needing to close and reopen each one. This streamlined design saves you time and effort, letting you make updates with fewer clicks.
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Interparcel’s live shipping rate feature provides real-time shipping costs and transit times directly at checkout for Shopify and Woocommerce. Display accurate rates based on order size, weight, and destination, giving customers the transparency they need to make informed decisions.
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Enhance the post-purchase experience with branded tracking pages customised to reflect your brand's logo, colours, and even upsell offers.
Keep customers informed with SMS and email notifications at each stage of their order’s journey, from “Out for Delivery” to “Delivered.” Email notifications are free, with SMS options available for a small fee.
Plus, tracking information is automatically sent back to your ecommerce platform, and orders are marked as fulfilled, ensuring a seamless post-purchase experience for you and your customers.
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Stay organised by grouping orders by address, ecommerce source (to view orders from specific stores or marketplaces), or courier. This helps you quickly identify and prioritise shipments for couriers with earlier pickup schedules.
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Enhance delivery accuracy with automatic address verification, helping to minimise errors and improve the checkout experience.
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Streamline order preparation with picking and packing lists that organise each item for faster, error-free packing. Select orders, click to generate and get organised lists that make dispatching large volumes simple and efficient.
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Simplify your label printing process with Interparcel’s Print Manager™. Generate and print shipping labels in bulk with just a few clicks, saving time and ensuring accuracy. Effortlessly manage multiple orders and eliminate the hassle of printing labels one at a time.
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You pay for shipping, isn't that enough? Our eCommerce shipping integration, shipping manager and shipping calculator come without any costs or subscription fees.
Offer live quoting at checkout to reduce your cart abandonment. Your customers will love you for giving them the option to choose the best rates and services each day.
Personalise your tracking page with your distinct logo to strengthen brand loyalty. You can also create a better customer experience by offering email or SMS delivery notifications.
With Interparcel you can create rules for your shipping fulfilment to finalise your orders as fast as possible.
Get the first $100 of transit warranty free when sending a parcel with Interparcel. Additional coverage is available up to a maximum of $2000.
Get all your fulfilment questions answered by our highly recommended Shipping Consultants who tailor Interparcel's solutions to your budget.
MULTI-CARRIER SELECTION: Choose the most suitable courier for each product effortlessly. Our multi-carrier selection tool negates the need to browse multiple courier websites, streamlining the process and saving valuable time.
MY COURIER: Use your own courier rates to combine your preferred rates with the time-saving fulfilment tools Interparcel provides for free. Currently, we provide Australia Post and will have more options in the future!
TRANSIT WARRANTY OVER $100: Ship with confidence, knowing that a transit warranty automatically covers any lost or damaged products up to $100. You can add additional coverage up to $2,000. This safeguard alleviates concerns about product safety during transit.
ECOMMERCE INTEGRATION: Import all your orders from all your ecommerce stores and marketplaces onto one centralised dashboard.
LIVE SHIPPING RATES: Empower your customers with choice and transparency. Offering live shipping rates reduces checkout abandonment by providing clear service options with different rates, thus enhancing the customer's purchasing experience.
RULE MANAGER: Transform your fulfilment process by saving up to 85% of your time on fulfilments. By streamlining operations, you can focus on expanding and scaling your business.
BRANDED TRACKING: Elevate your post-purchase experience with a customisable tracking portal that highlights your brand logo and automatically sends out notifications for an improved customer experience. You can also include upsells to increase your average order value.
SMART BOXING: Optimise your multi-item orders with Smart Boxing, which intelligently selects the ideal box for each order. This efficiency in packaging saves time and resources, ensuring that every item is securely and economically despatched.
PRINT MANAGER™: Eliminate the need to print labels individually or download each PDF. With just one click, immediately after booking your courier, you can print all your labels at once.
SHIPPING EXPERT CONSULTATION: Let our team of industry experts do the heavy lifting for you when crafting a shipping strategy. You can book a free call to create a custom shipping strategy uniquely for your business needs.
CUSTOMER SERVICE TEAM: Benefit from our fast-responding customer support team with a direct line of communication to couriers. This allows us to provide you with quick solutions and answers you couldn't achieve alone.
ANALYTICS DASHBOARD: Gain in-depth insights into your shipping operations with our Analytics Dashboard. Track shipments, canceled orders, and successful deliveries to refine your shipping strategy with precision and informed decision-making.
We have an immediate shipping solution for you! Complete the form to speak with our Shipping Experts, who will guide you through the next steps, recommend suitable carriers, and help set up your store with Interparcel.
Contact UsIt's normal to have questions. Here are some of the most common ones we get all the time:
Sendle has halted bookings for parcel pickup and delivery. The fastest way to keep orders moving is to switch new shipments to an alternative service straight away.
Interparcel is built for moments like this. You can access a network of 16+ courier services immediately, choose a service that fits your delivery speed and budget, and print labels in minutes, without being locked into a single carrier.
Need help switching today and need some guidance throughout this process? Our Shipping Experts are available and happy to guide you through the next steps, just email us at sales@interparcel.com.au.
Yes. Interparcel is a multi-carrier shipping platform that helps you keep shipping when a single provider becomes unavailable. Instead of relying on one courier, you can switch to other trusted courier options from one place.
On Interparcel, you can compare prices and delivery speeds, ship domestically and internationally, and pay only what you ship with no subscription fees.
If Sendle lets you down, Interparcel helps you move forward with a setup designed for continuity: connect your store, import orders, choose a courier, and dispatch.
You can switch quickly because you don’t need approvals or a long setup process to start booking shipments.
A simple way to think about it is:
1- Connect your ecommerce store.
2- Import your orders into one dashboard.
3- Choose your courier and process shipments at the click of a button.
Yes. You can import your WooCommerce orders straight away, so you can continue dispatch without rebuilding your process.
Once orders are imported, you can compare courier options, choose the best service for each destination, then book and print labels. This removes the biggest bottleneck most businesses hit during a carrier disruption: manual rework.
With Interparcel, you can access 16+ couriers and compare prices and delivery speeds instantly.
This is the advantage of multi-carrier shipping during disruptions: you can keep dispatching by selecting an alternative service that fits the destination and urgency, without having to rebuild your fulfilment workflow.
No. You do not need to juggle multiple courier accounts because Interparcel lets you access courier options without creating separate accounts.
That means you can start shipping even if Sendle is the only courier workflow you have set up.
Yes. Interparcel supports the Australia Post Integration option so you can use your own negotiated rates while managing shipments from a single dashboard, including importing orders and automating courier selection.
We also offer a Try 60 Days FREE for this integration.
If Sendle were your main workflow, this is a strong “plan B” because it helps you keep control of pricing while still using Interparcel to streamline fulfilment.
Interparcel cannot take over or access parcels already booked inside Sendle’s network. Sendle’s customer message tells senders with existing deliveries to contact the relevant delivery partner.
What Interparcel can do is help you keep shipping from here: rebook new orders through alternative carriers, import store orders, and keep fulfilment moving without long setup delays.
If you are unsure what to do next, contact our Shipping Experts, and they will guide you through the best path forward.
Yes, you can. You can connect your Shopify store and start importing orders straight away, so you do not get stuck copying addresses manually. Once your store is connected, you can see all your orders from one dashboard, and then you can choose the courier service you want for each order and start shipping quickly.
No. We do not charge subscription fees, and we do not lock you into contracts. You pay only what you ship. That is especially useful during disruptions because you can switch quickly without being tied to a fixed plan.
Yes. The main way we help is by making sure you are not dependent on a single courier. With us, you can switch to other trusted courier options from one place, so your fulfilment does not stop when one provider has an outage or suspension.
Practically, that means you can keep dispatching by choosing another service rather than pausing operations and disappointing customers.
We also give you automation and order management tools to streamline day-to-day shipping, not just emergency switching.
Interparcel’s live shipping rate feature provides real-time shipping costs and transit times directly at checkout for Shopify and WooCommerce. Display accurate rates based on order size, weight, and destination, giving customers the transparency they need to make informed decisions.
We provide branded tracking plus email and SMS notifications to keep your customers updated across the delivery journey. Email notifications are free, and SMS notifications are available for a small fee.
We can also send tracking updates back to your ecommerce platform and mark orders as fulfilled, so your team and your customers can stay aligned.
During courier disruptions, proactive updates matter because customers usually blame the store, not the courier. Our branded tracking helps you stay in control of the post purchase experience.
If you need an alternative to Australia Post or Sendle, Interparcel can help you keep shipping by giving you multiple courier options in one place. With us, you can compare services, print labels in minutes, and avoid relying on a single carrier when disruptions happen.
You can also bring your own
Australia Post rates into our platform, so you can keep using Australia Post while still having other courier options ready as a backup.
If you used Sendle, it helps to know that many deliveries were handled by a third-party delivery partner, like CouriersPlease and Aramex.
Moving forward, we can help you keep shipping by giving you access to Couriers Please, Aramex, and 16+ other couriers from one dashboard, with no contracts and no subscription fees, so you can switch services quickly if you need to.
If Australia Post is still part of your setup, you can also connect your Australia Post account and use your own negotiated rates through our Australia Post integration.
If you want help choosing the best option for your parcels and pickup needs, contact us, and we will guide you through the path forward.
If you're new to Interparcel or want to explore all its features, our Shipping Guides provide step-by-step instructions on everything from booking a shipment to integrating your ecommerce store. These guides cover key topics such as how to use our shipping manager, importing your orders, integrating your ecommerce store, and more.
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