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Australia Post MyPost Business Vs. Parcel Contract (eParcel)

29th February 2024, 12:12am in Services by Jake Taylor

Are you trying to figure out the differences between Australia Post’s MyPost Business and Parcel Contract (formerly eParcel)?

On the surface, they look similar. Both MyPost Business and Parcel Contract (eParcel) utilise Australia Post’s extensive network to get packages into the hands of customers. However, there are several differences, and only one of these services is available for all businesses.

If you’re not sure what offering is best for your business, take a look at this breakdown, which compares the features and benefits of MyPost Business and Parcel Contract (eParcel).

What is MyPost Business?

MyPost Business logo

MyPost Business program has no eligibility criteria or minimum parcel volume requirements. You’ll receive discounts on domestic and international shipping and access to tools that help speed up your fulfilment process.

What Are the Benefits of MyPost Business?

MyPost Business is ideal for small businesses. Some of the benefits you can expect include:

  • Create and pay for labels through your MyPost Dashboard
  • The more you spend on shipping, the more you’ll save on domestic and international shipping
  • All MyPost Business deliveries are carbon neutral
  • Book pick-ups from your MyPost Account or drop off at one of 4,300 post offices, 635 parcel lockers or 15,500 street posting boxes

Who is Eligible to Use MyPost Business?

All businesses can sign up for a MyPost Business account. You’ll receive savings after spending as little as $50 within a four-week period before being eligible for discounts of up to 40% off domestic shipping and 35% off international deliveries.

What is Australia Post Parcel Contract (eParcel)?

Parcel Contract (eParcel) logo

The Australia Post service, currently known as eParcel, is in the process of transitioning to Parcel Contract. The delivery offer provides competitive tiered contract shipping rates depending on how many packages you ship in a year.

What Are the Benefits of Parcel Contract (eParcel)?

Parcel Contract (eParcel) is suitable for established businesses and provides many advantages. Some of the most popular include:

  • Free collection, so you don’t have to visit an Australia Post office
  • Recipients can opt to have the parcel left in a safe place if they’re unavailable
  • Partial delivery for multiple packages so the depot isn’t waiting for the entire shipment to arrive
  • Signature on delivery options
  • Specialised wine and alcohol shipping services with dedicated customer support teams
  • Expanded metro zones, so you pay metro rates for some major regional areas
  • Carbon-neutral delivery options
  • Flexible parcel returns service with more than 20,000 drop-off locations

Who is Eligible to Use Parcel Contract (eParcel)?

You must ship more than 2000 parcels within Australia annually to be eligible for these Parcel Contract (eParcel) benefits. If you don’t meet this quota, sticking with MyPost Business is best.

Comparing MyPost Business and Parcel Contract (eParcel)

Is MyPost Business or Parcel Contract (eParcel) better for your ecommerce store? This breakdown of the two Australia Post services side by side provides more details on the two programs to help you choose the right one for your business.

Feature MyPost Business Parcel Contract (eParcel)
Ideal for Small businesses Established businesses
Eligibility No contracts or eligibility criteria Minimum 2,000 parcels per annum
Rates Discounted rates are determined by your band, the destination of the parcel and its weight. If you use Australia Post packaging, the weight is a flat rate under 5kg or cubed over 5kgs. If you use your own packaging, the weight is the higher amount between physical and cubed. Discounted rates are based on your annual spending. The highest figure between cubic and dead weight determines the delivery rate. Metro rates for major regional cities are also available.
Features Carbon neutral delivery Parcel pickups for a fee Create return labels Tracking $0 Extra Cover for the first $100 Free collection, authority to leave options, partial delivery service, signature on delivery, eParcel tracking and common restricted and prohibited items can be shipped.
Cost No monthly fees, per parcel charges Monthly fee plus per parcel charges

How to Choose the Best Shipping Solution for Your Business

It’s common for many ecommerce businesses to sign up for MyPost Business and Parcel Contract (eParcel). You may find the delivery cost is cheaper in one program than the other depending on what you’re shipping, where you’re sending it, and how heavy the parcel is.

Click here for more information on MyPost Business and here to learn about Parcel Contract (eParcel).

If you're looking for a third party shipping platform that can centralise all your orders from Austrlaia Post while also providing a range of additional shipping tools, you can sign up for a 60 day free trial for the Australia Post integration with Interparcel.

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