Australia Post MyPost Business vs. Parcel Contract (eParcel): Which Is Best?

Choosing the right shipping service is a big step for any growing Australian business. As order numbers climb, it is important to find a solution that saves time and reduces costs. Australia Post offers two main paths for businesses: MyPost Business and Parcel Contract (formerly known as eParcel).

In this guide, we break down the differences to help you determine which path is the right fit for your business.

What is MyPost Business?

MyPost Business program has no eligibility criteria or minimum parcel volume requirements. You’ll receive discounts on domestic and international shipping and access to tools that help speed up your fulfilment process.

What Are the Benefits of MyPost Business?

MyPost Business is ideal for small businesses. Some of the benefits you can expect include:

• Create and pay for labels through your MyPost Dashboard
• The more you spend on shipping, the more you’ll save on domestic and international shipping
• Book pick-ups from your MyPost Account or drop off at one of 4,300 post offices, 635 parcel lockers or 15,500 street posting boxes

Who is Eligible to Use MyPost Business?

All businesses can sign up for a MyPost Business account. You’ll receive savings after spending as little as $50 within a four-week period before being eligible for discounts of up to 40% off domestic shipping and 35% off international deliveries.

What is Australia Post Parcel Contract (eParcel)?

The Australia Post service, currently known as eParcel, is in the process of transitioning to Parcel Contract (eParcel). The delivery offer provides competitive tiered contract shipping rates depending on how many packages you ship in a year.

What Are the Benefits of Parcel Contract (eParcel)?

Parcel Contract (eParcel) is suitable for established businesses and provides many advantages. Some of the most popular include:

• Free collection, so you don’t have to visit an Australia Post office
• Recipients can opt to have the parcel left in a safe place if they’re unavailable
• Partial delivery for multiple packages so the depot isn’t waiting for the entire shipment to arrive
• Signature on delivery options
• Specialised wine and alcohol shipping services with dedicated customer support teams
• Expanded metro zones, so you pay metro rates for some major regional areas
• Carbon-neutral delivery options
• Branded label options are only available for Parcel Contract (eParcel) accounts.
• Flexible parcel returns service with more than 20,000 drop-off locations

Who is Eligible to Use Parcel Contract (eParcel)?

You must ship more than 2000 parcels within Australia annually to be eligible for these Parcel Contract (eParcel) benefits. If you don’t meet this quota, sticking with MyPost Business is best.

Comparing MyPost Business and Parcel Contract (eParcel)

Is MyPost Business or Parcel Contract (eParcel) better for your ecommerce store? The table below will help you quickly see which service matches your current shipping volume and business needs.

How to Get Started with Australia Post and Interparcel

You don't have to choose between using Australia Post and enjoying effortless fulfilment. Connecting a MyPost Business or Parcel Contract (eParcel) account to Interparcel allows you to centralise and automate manual tasks from one dashboard.

1. Integrate your ecommerce store with Interparcel: Connect your online store or marketplace to our platform, whether you are using Shopify, WooCommerce, eBay or another one of our platform partners.


2. Connect your Australia Post rates: Link your existing MyPost business or Parcel Contract (eParcel) account in just a few clicks.


3. Automate your workflow: Reduce repetitive manual tasks and make order processing faster and more efficient. With tools like Live Shipping Rates and Rule Manager, you can automatically assign Australia Post services to specific orders based on the rules and delivery options you set.


4. Fulfil your orders: Our integration syncs your orders so you can generate labels in bulk. All your account billing is handled directly by Australia Post. For MyPost Business, ensure you have a credit card or credit account set up to pay as you go. For Parcel Contract (eParcel), your shipments will simply be added to your regular Australia Post invoice.

Looking for a third-party shipping platform that can centralise all your orders from Australia Post while also providing a range of additional shipping tools? You can sign up for a 60-day free trial for the Australia Post integration with Interparcel.

Which One Should Your Choose?

If you are just starting out or your volume is under 2,000 parcels a year, MyPost Business is the choice for you. It is flexible, offers great discounts, and is easy to set up. To qualify for a Parcel Contract (eParcel), you must ship at least 2,000 parcels every year. For a high-volume sender looking for a more permanent, negotiated rate, it is time to talk to Australia Post about a Parcel Contract (eParcel).

Still have questions? Click for more information on MyPost Business and here to learn about Parcel Contract (eParcel).