Most recently, parcel delivery has affected retailer's shipping strategies due to staff shortages, unpredictable weather-related delays and the current COVID situation. These aren't easy times for our industry, however there are some things you can do to minimise the risk.
We're here to help! Learn how you can streamline your shipping process by reducing your fulfilment time, easily comparing postage rates and improving customer's loyalty when sending a parcel.
Reduce your Fulfilment Time
1- Integrate your online store
Interparcel integrations work by creating a direct link between your online store and our Shipping Manager. Whether you prefer to sell on Amazon, Etsy, Shopify, eBay or WooCommerce, we can pull those orders through into your Interparcel Shipping Manager. If you don't use a marketplace platform, you can also import your order data via CSV upload or our Interparcel API.
This feature will allow you to send your parcels from one place!
Here's how you can integrate your Shopify and WooCommerce store with our Shipping Manager:
2- Send your orders from our Shipping Manager
Our Shipping Manager is a powerful tool that allows you to import your orders from different online stores or marketplaces and save time by managing them all from one place. Within minutes, you can validate your shipments, tweak delivery details and process your orders. You can also manually create a new shipment or upload a bulk order and it will instantly appear alongside your other Shipping Manager orders:
3- Automate bulk label generation
No need to print your labels one by one anymore! Use our batch fulfilment process to print all your labels at once. Spend all that extra time on more important things.
Choose the 6x4 label format and print them with a thermal label printer. This option will help you save paper, avoid delivery issues and ship faster… plus, it looks good!
Here's how you can activate the 6x4 Thermal Label option from our dashboard:
4- Use PrePay
Everything is secure and encrypted when you save a payment card to your Interparcel account, so your details are safe. You can add multiple cards to your account and choose your preferred card at checkout for efficient one-click sending. Our website is mobile and tablet-friendly so you can book your parcels on the go without re-entering your card details during the payment process.
PrePay takes the hassle out of sending parcels by creating a fast, streamlined way of paying for your orders. It allows you to:
- Add credit to your account from a securely stored card
- Pay for bookings without entering your card details each time
- Manual or Auto top-up so your credit will never fall below your chosen amount
5- Use our address book
Our simple Address Book lets you save delivery addresses and contact information in one digital book. You can add an address manually or upload multiple addresses via a CSV file.
This feature is excellent if you regularly send parcels to different delivery locations as it will also automatically format the shipping address so your information displays correctly.
6- Pack your items with the Smart Boxing feature
The Smart Boxing feature will help you pack multi-items into as few boxes as possible. Enable the Smart Boxing option to automate your orders. Our Shipping Manager will tell you how many items fit in each package for the same order.
Thanks to the Smart Boxing feature you will save time and reduce shipping costs by packing and sending the right number of parcels.
Easily Compare Postage Rates
You can see customers adding products to their cart and getting to the final page, where all they need to do is hit the confirm button. However, they're not. Could it be your shipping rates? Maybe it's the length of time before they receive it. How do you know what to fix?
7- Use our multi-carrier solution
Provide choice at checkout. You'll have a higher chance of reducing your cart abandonment rate if you can offer a range of options to customers that suits their needs without overwhelming them. But parcel comparison can be a hassle if you need to check on all the courier companies and services one by one.
Interparcel offers you Australia's largest choice of courier companies to compare postage rates when sending your parcel. Couriers Please, StarTrack, UPS and DHL are some of the courier services you have access to through our online portal or Shipping Manager. With our courier partners you will find cheap international shipping rates, express delivery services, same day parcel delivery and much more…
8- Offer Live Shipping Rates
Our Live Shipping Quoting feature will help you avoid overspending or underpaying on parcel delivery. All you need to do is activate it from our dashboard and automatically select the cheapest courier services you would like to offer to your customers.
Offer two to three options and give them the freedom to choose which service suits them best. By giving them the option to choose, you will also improve the customer experience that your online store is offering.
Improve Customer Loyalty
It's a fact; customers will choose a brand with good values and good reputation and this will help you increase the life time value of your customers. Improving your client's loyalty and customer experience will help you increase conversions with no efforts.
9- Customise our branded tracking page
Our Branded Tracking will allow you create your own tailored tracking page for free! Update our tracking page from our dashboard with your custom domain, logo, colours and banners. We will also automatically update your customer's confirmation and notification emails with your branded tracking URL when you send through us.
This is a seamless feature to enhance your omnichannel strategy for your ecommerce business.
10- Activate notifications
In the settings section within your Interparcel dashboard you will find the communications tab to toggle our newsletter subscription and customise email and SMS notifications. We will send Booked in, In transit, Out for delivery and Delivered communications to your customers.
Create your free Interparcel account today!
Setting up an account is simple, convenient, and the best of all, completely free!
An Interparcel account is helpful whether you are a small ecommerce business or an individual sender as it helps to streamline the shipping process. You can manage your current and previous orders all in one place and access a range of handy business tools to take your shipping experience to the next level.
If you have any questions about creating an account, speak to our experienced team of parcel experts via phone, email, or live chat.
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