How to Process Large Volumes of Orders Quickly and Easily

Do you get worried by the large volumes of orders that come in during a peak sales season?

If you want to keep customer satisfaction high, you need an order fulfilment process that can get parcels out the door quickly and easily. But is this even possible?

It is! You no longer have to be worried by the number of orders that come in during a peak sales season. Instead, you can use these tips and tricks to process large volumes of orders with ease.

Eliminate Manual Processes

The best place to start is to take stock of your current fulfilment process. One of the reasons you may not be able to process large volumes of orders easily is due to the number of manual processes it takes to ship a parcel. If these steps look familiar, you need to update your order management process.

1. An order is placed via one of your online stores
2. You copy and paste the customer details into multiple courier websites
3. You alter the services until you find the best shipping costs
4. You place the order with the courier company
5. You copy and paste the shipping details back into your ecommerce platform
6. You download the individual shipping labels and print them
7. If the customer messages you about the order, you follow up with the courier company
8. You repeat the process with your remaining orders

How to Utilise Software to Create an Order Fulfilment Process

If you want to grow your business, you will need to replace your manual processes with innovative technology. Many of the steps above can be eliminated using a multicarrier shipping solution. It makes it easy to process large volumes of orders quickly regardless of if you’re using a CSV file or an ecommerce platform. When you make the switch to Interparcel, your order management platform will look like this:

1. Import all your orders from your ecommerce platform, profiles or via CSV file
2. Choose your courier provider based on price, shipping time or previous experiences
3. Select add to cart and pay the shipping costs for all orders at once
4. Print shipping labels directly from the platform
5. Provide customers with a link to the Branded Tracking portal, so they know where their parcel is at all times

The amount of time you’ll save on order fulfilment will significantly decrease. You’ll be able to use the extra hours in the day to focus on clearing the tasks on your to-do list and concentrate on the areas of your business that requires your attention.

How Automating Your Order Management Process Increases Customer Satisfaction

According to a 2022 We Are Social and Hootsuite study, more than half of internet users purchased goods or services online. The same research shows that 62% of Gen Z consumers shop during the Black Friday and Cyber Monday sales. It’s likely why you’re seeing large volumes of orders during this time of year.

Research also shows that the growth of new shoppers is slowing down. The Inside Australian Online Shopping Ecommerce Industry report showed a decrease in new customers buying products year on year. That means that you need to exceed buyer expectations to ensure they return to your store.

One of the most effective methods of increasing customer satisfaction is providing a seamless shipping experience. If your shoppers can keep track of their orders and receive their items on time or earlier, they’re more likely to leave you a glowing review and buy from you again.

Keep Shipping Simple

During the peak sales season, you don’t have time to waste on bureaucracy and manual processes. It can slow your business to a halt and create negative customer experiences. With fewer new customers shopping online, you need to exceed buyer expectations to ensure they return to your store.

Interparcel’s multicarrier shipping solution can help you process large volumes of orders quickly and easily. With our one-click integration with ecommerce platforms, you can import sales and manage them all in one single dashboard. Sign up for a free account today and spend less time shipping and more time taking your business to the next level.