When processing your orders in the Interparcel Shipping Manager or our website, you've no doubt noticed the option to purchase transit warranty for your parcels.
It might be something you automatically skip, like a 30-page terms and conditions page for a software update. However, if you're shipping parcels over long distances in Australia or overseas, you might want to take a moment to consider opting for transit warranty.
Courier companies will always do their best to get your parcels to their final destination. However, accidents happen, and unforeseen circumstances can result in loss or damage. So should you get transit warranty? Here's why you should consider it.
Who Should Get Transit Warranty?
Whether you're the logistics manager for a large corporation or an ecommerce owner, getting transit warranty for your parcels is a good idea. Many businesses will rely on it to reduce the risk of their products getting lost or issues relating to importing materials.
If you ship large volumes of orders, you'll find the transit warranty cost is more favourable than what you'll pay if your parcel is lost or damaged.
When You Should Get Shipping Transit Warranty
There are multiple scenarios where getting transit warranty will make sense for your business. For example, if you sell valuable items, purchasing some is essential. You'll get peace of mind knowing that your parcel will get the extra care you need to ensure it arrives safely.
You should also protect products if they're getting sent to areas experiencing severe weather events such as flooding. The risk of water damage increases, and you're better off having transit warranty than being without it.
Some fragile products should be packaged with extra care, as often these items are expensive to replace. Some products and materials are deemed as restricted, meaning no transit warranty or guarantees will apply. For a complete list of prohibited or restricted items, click here.
What Transit Warranty is Available?
You have some options when it comes to adding transit warranty to your parcels. At Interparcel, the first $100 is free and included as part of the service. If the item's value is higher, additional transit warranty is available and will be calculated at 2% of the item value. The additional transit warranty can be added to items up to a maximum of $2,000. Please be aware that ATL services are excluded.
What is Excluded from Our Transit Warranty?
It's vital to know that there are some exclusions and limitations. That's why you should always read the terms and conditions and prohibited/restricted items list before making a claim. Some of the most common can include:
- All ATL courier services
- Loss or damage due to insufficient packaging
- Loss or damage caused by a delay in shipping
- Issues relating to ordinary leakage
- Shipping prohibited or restricted items
How to Add Transit Warranty to Your Order
Adding transit warranty to your orders in the Interparcel Shipping Manager is easy. After selecting who will deliver your parcel, you'll have the option to review extras. You can add transit warranty to your order, check the pricing, and add it to your cart for payment. If a situation arises where you need to make a claim, you just need to provide all the necessary details so it can get reviewed and processed.
Adding transit warranty is just one of the many ways Interparcel makes shipping easier. If you're looking for a simple, uncomplicated fulfilment solution for your ecommerce business or logistics department, head to this page to learn more about our Shipping Manager.
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