COVID-19 Update: How Does this Affect Your Deliver

COVID-19 Update: How Does this Affect Your Delivery?

12th March 2020, 3:03am in News by Cassie Puah

Dear customers

In the wake of COVID-19, we feel that it’s important to keep you, our valued customers, informed of any changes to the way your parcel is delivered through Interparcel. The responsibility of stopping the spread of the virus lies in all of our hands, and as a result, many of our courier partners have implemented measures to reduce the risk of spread. This involves reducing the exposure of drivers to person to person contact; instead they will

• Deliver the parcel to the doorstep, or at reception
• Ring the doorbell (or reception bell), and the driver will wait for the recipient of the parcel to attend
• Leave the parcel in a safe location, if the delivery location is unattended
• Or return the parcel to the depot and delivery will be rescheduled, if there is no safe place to leave the parcel

If you think that this will, in any way, affect your delivery please contact our Customer Service team for support at customerservices@interparcel.com.au

We will continue to update you on any changes to our service


Thank you

The Interparcel Team

Subscribe to our newsletter

Be the first to hear about our promotions, discounts, updates and much more...

More News articles

Shopify Commerce Trends Webinar 3 Recommendations from the Shopify Commerce Trends Webinar
Shopify recently held a webinar sharing some of the commerce trends they discovered over the past 12 months. It began with the statement that the unexpected is the new normal. Their results showed customers are more concerned about...
Read this article
HS Codes and ICS2 Everything You Need to Know About ICS2 and HS Codes
In case you missed the news, the European Union has announced a new customer pre-arrival security and safety programme. Within this upgrade is also a large-scale advanced cargo information system. It will be known as Import Control System...
Read this article
Woman delivering a parcel Expected Shipment Delays: Get ready to Communicate with your customers
It's a fact, COVID-19 has affected postal services worldwide. Due to an increase in online shopping activity, we are seeing volumes greater than any other peak season. Our delivery partners are working hard to deliver your shipments on time...
Read this article
Bush Fires Bushfires - Has your shipment been impacted?
We’re deeply saddened by the bushfires burning across our nation and the devastating effect on lives, communities and wildlife. Our thoughts and prayers are with those affected by this disaster. As expected, the ability to deliver in...
Read this article
weber BBQs FUNDRAISING COMPETITION in Support of Pregnancy & Infant Loss
Summer is just around the corner which means BBQs around the country will be dragged out from the shed and prepped for entertaining family and friends on those hot, sunny days. While any hot plate above a flame is great, nothing beats...
Read this article
Updating content...