Shipping Solutions
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Made Simple
fast customer service, and time saving automation tools.
Join Thousands of Satisfied Store Owners
Supporting ecommerce brands to create better customer experience
Don't Let Shipping Slow You Down
You didn't start your business to spend your day sending parcels. But as your online store has grown, it feels like you're constantly searching for the best courier price and updating order details across multiple ecommerce platforms.
Either that or you're getting hit with massive fees from third party platforms.
The result is:
- Expensive subscription fees or shipping rates
- No time to focus on scaling your business
- Constantly managing orders on various courier websites
- Wasting money on couriers not suited to your specific products
How To Ship Faster With Interparcel
With Interparcel, you can manage every aspect of your fulfilment in one convenient location, import orders from all your ecommerce platforms and marketplaces, choose from Australia's largest range of courier providers, and automate manual and repetitive tasks.
You can do it all from the Interparcel dashboard!
- Sync your ecommerce store for automated order imports
- Access 16+ couriers with discounted rates
- Speed up fulfilment by 85%
- Improve post-purchase experiences with smart shipping tools
3 Quick Steps To Get Started
1. Integrate Your Stores
Interparcel seamlessly integrates with dozens of popular platforms such as Shopify, eBay and WooCommerce.
2. Import Your Orders
Fetch all your orders from every ecommerce platform into a single dashboard.
3. Choose Your Courier
Select your preferred courier service for your specific needs and process your orders at the click of a button. You send it. We ship it.
Choose From 16+ Courier Options
No need to juggle multiple courier accounts! With our platform, you can access over 16 trusted courier options—all without creating separate accounts. We've done the hard work for you, negotiating exclusive discounted rates to empower small and medium-sized businesses. Enjoy seamless shipping with unbeatable savings, all in one place.
What Our Customers Have To Say
Effortlessly Connect With Your Ecommerce Platform Or Marketplace
The Interparcel Shipping Manager integrates seamlessly with platforms like Shopify, WooCommerce, and eBay, and even supports API connections for custom-built ecommerce sites. Automatically centralise all your orders in one dashboard to streamline and speed up your fulfilment process.
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Australia Post Integration
Streamline your shipping process by integrating your Australia Post account with Interparcel. Use your own negotiated rates while managing all your shipments from a single dashboard. Import orders, automate courier selection, and process deliveries faster than ever.
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Automating Manual Processes with Rule Manager
Interparcel’s Rule Manager allows you to set custom rules that automate repetitive shipping tasks. For example, you can assign specific couriers to certain SKUs to automate courier selection or automatically add transit cover to high-value shipments—eliminating the need for manual input.
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Order Editing Window
Click on any order to instantly view all its details in one convenient window. Use the arrows in the top-right corner to seamlessly switch between orders without needing to close and reopen each one. This streamlined design saves you time and effort, letting you make updates with fewer clicks.
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Live Shipping Rates at Checkout
Interparcel’s live shipping rate feature provides real-time shipping costs and transit times directly at checkout for Shopify and Woocommerce. Display accurate rates based on order size, weight, and destination, giving customers the transparency they need to make informed decisions.
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Branded Tracking & Customer Notifications
Enhance the post-purchase experience with branded tracking pages customised to reflect your brand's logo, colours, and even upsell offers.
Keep customers informed with SMS and email notifications at each stage of their order’s journey, from “Out for Delivery” to “Delivered.” Email notifications are free, with SMS options available for a small fee.
Plus, tracking information is automatically sent back to your ecommerce platform, and orders are marked as fulfilled, ensuring a seamless post-purchase experience for you and your customers.
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Order Grouping and Filtering
Stay organised by grouping orders by address, ecommerce source (to view orders from specific stores or marketplaces), or courier. This helps you quickly identify and prioritise shipments for couriers with earlier pickup schedules.
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Address Validation
Enhance delivery accuracy with automatic address verification, helping to minimise errors and improve the checkout experience.
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Picking and Packing Lists
Streamline order preparation with picking and packing lists that organise each item for faster, error-free packing. Select orders, click to generate and get organised lists that make dispatching large volumes simple and efficient.
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Print Manager™
Simplify your label printing process with Interparcel’s Print Manager™. Generate and print shipping labels in bulk with just a few clicks, saving time and ensuring accuracy. Effortlessly manage multiple orders and eliminate the hassle of printing labels one at a time.
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The Interparcel Difference
$0 Subscription Fees
You pay for shipping, isn't that enough? Our eCommerce shipping integration, shipping manager and shipping calculator come without any costs or subscription fees.
Live Shipping Rates
Offer live quoting at checkout to reduce your cart abandonment. Your customers will love you for giving them the option to choose the best rates and services each day.
Branded Parcel Tracking
Personalise your tracking page with your distinct logo to strengthen brand loyalty. You can also create a better customer experience by offering email or SMS delivery notifications.
Automated Shipping Process
With Interparcel you can create rules for your shipping fulfilment to finalise your orders as fast as possible.
Free Transit Cover Up to $100
Get the first $100 of transit warranty free when sending a parcel with Interparcel. Additional coverage is available up to a maximum of $2000.
Unmatched Customer Service Support
Get all your fulfilment questions answered by our highly recommended Shipping Consultants who tailor Interparcel's solutions to your budget.
When you choose Interparcel, you get access to...
MULTI-CARRIER SELECTION: Choose the most suitable courier for each product effortlessly. Our multi-carrier selection tool negates the need to browse multiple courier websites, streamlining the process and saving valuable time.
MY COURIER: Use your own courier rates to combine your preferred rates with the time-saving fulfilment tools Interparcel provides for free. Currently, we provide Australia Post and will have more options in the future!
TRANSIT WARRANTY OVER $100: Ship with confidence, knowing that a transit warranty automatically covers any lost or damaged products up to $100. You can add additional coverage up to $2,000. This safeguard alleviates concerns about product safety during transit.
ECOMMERCE INTEGRATION: Import all your orders from all your ecommerce stores and marketplaces onto one centralised dashboard.
LIVE SHIPPING RATES: Empower your customers with choice and transparency. Offering live shipping rates reduces checkout abandonment by providing clear service options with different rates, thus enhancing the customer's purchasing experience.
RULE MANAGER: Transform your fulfilment process by saving up to 85% of your time on fulfilments. By streamlining operations, you can focus on expanding and scaling your business.
BRANDED TRACKING: Elevate your post-purchase experience with a customisable tracking portal that highlights your brand logo and automatically sends out notifications for an improved customer experience. You can also include upsells to increase your average order value.
SMART BOXING: Optimise your multi-item orders with Smart Boxing, which intelligently selects the ideal box for each order. This efficiency in packaging saves time and resources, ensuring that every item is securely and economically despatched.
PRINT MANAGER™: Eliminate the need to print labels individually or download each PDF. With just one click, immediately after booking your courier, you can print all your labels at once.
SHIPPING EXPERT CONSULTATION: Let our team of industry experts do the heavy lifting for you when crafting a shipping strategy. You can book a free call to create a custom shipping strategy uniquely for your business needs.
CUSTOMER SERVICE TEAM: Benefit from our fast-responding customer support team with a direct line of communication to couriers. This allows us to provide you with quick solutions and answers you couldn't achieve alone.
ANALYTICS DASHBOARD: Gain in-depth insights into your shipping operations with our Analytics Dashboard. Track shipments, canceled orders, and successful deliveries to refine your shipping strategy with precision and informed decision-making.
Have Any Questions?
Our shipping experts are here to help! If you need guidance on using the Shipping Manager or have questions about our platform, just contact our shipping experts and we will answer any of your questions.
Need Answers?
It's normal to have questions. Here are some of the most common ones we get all the time:
How do I post a parcel?
To send a parcel, simply use our shipping calculator to get an instant quote from over 16 couriers. Follow the steps below to book your shipment. If you're a business, we recommend using our shipping manager for faster fulfilment and an enhanced customer experience. For detailed instructions, visit our shipping guide.
1- Enter your parcel's details into our shipping calculator, including the dimensions, weight, and destination.
2- Choose a delivery service that suits your needs.
3- Pay for your shipment using a credit or debit card or PayPal.
4- Print out the shipping labels and attach them to your parcel.
5- Ensure your parcel is ready for collection at the specified time.
6- Track your parcel using our tracking page.
What is Interparcel and how does it work?
Interparcel is an online shipping platform that gives businesses access to multiple couriers at discounted rates without needing to create individual accounts with each courier. It allows you to compare shipping rates, book deliveries, and manage all your shipments from a single dashboard. Interparcel integrates with popular ecommerce platforms, automates fulfilment, and offers branded tracking to enhance the customer experience. With no subscription fees, you only pay for the shipments you send, making it a cost-effective solution for businesses of all sizes.
I have an online store. How do I send my orders?
If you have an online store, you can connect it to Interparcel through our ecommerce integrations. This allows you to automatically import orders from platforms like Shopify, WooCommerce, and eBay. Once imported, you can select your preferred courier, print shipping labels in bulk, and track shipments — all from the Interparcel dashboard. If your platform isn't listed, you can still upload orders via CSV or use our API for a customised solution.
What are the benefits of using Interparcel over booking directly with a courier?
Interparcel provides greater flexibility and cost savings compared to booking directly with a courier. Our platform gives you access to discounted rates from over 16 couriers. Our rates are often lower than what small businesses could negotiate on their own, thanks to the shipping volume we handle. There's no need to manage multiple accounts or negotiate contracts; everything is streamlined in one place. Our automation tools accelerate fulfilment, while branded tracking enhances the post-purchase experience. Unlike many courier services, Interparcel has no subscription fees—you only pay for the shipments you send.
Do I need an account to use Interparcel? Is it free to use?
Yes, you need an account to use Interparcel, but signing up is completely free. There are no setup fees or subscription charges. You only pay for the shipments you book, and you can access all features—including integrations, automation tools, and branded tracking—at no extra cost.
How can I contact Interparcel customer service?
Interparcel offers multiple ways to get in touch with our customer service team. You can reach us via email, phone, or live chat during business hours. Our team is available to assist with any shipping-related questions, from booking a parcel to tracking a delivery. Visit our Contact Us page for more details.
Can I book a shipment for international delivery?
Yes, Interparcel offers international shipping to over 250 countries and territories. Our platform lets you compare rates from leading global couriers like UPS, FedEx, DHL, and Australia Post. Whether you're shipping small parcels or bulk freight, Interparcel provides cost-effective solutions with full tracking and customer support.
Where can I find step-by-step guidance on shipping with Interparcel?
If you're new to Interparcel or want to explore all its features, our Shipping Guides provide step-by-step instructions on everything from booking a shipment to integrating your ecommerce store. These guides cover key topics such as how to use our shipping manager, importing your orders, integrating your ecommerce store, and more.
How does Interparcel compare to other shipping carriers?
Interparcel's success lies in our ability to provide customised shipping solutions that guide retailers through the complexities of parcel delivery. Our technology can help you grow by reducing manual processes and complications associated with fulfilment, all through our free, innovative, and user-friendly shipping platform.
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