All our TNT Express services include full tracking from collection to delivery as standard. Visit our TNT Express Tracking Page and enter your 12 digit tracking number to track your parcel.
All couriers apply surcharges for consignments that exceed size, weight limits, or don't strictly comply with their guidelines.
As long as your parcel is measured and weighed correctly, and packed securely, you won’t have to worry about any extra charges.
Yes. TNT Express, now operating under the FedEx brand, can be booked through Interparcel in Australia. Simply enter your parcel details in the quoting tool to compare services and prices. You can then choose the FedEx/TNT option that best suits your needs, and complete your booking online. Interparcel provides the shipping labels and arranges collection from your address with full door-to-door delivery.
You can track your shipment on the Interparcel Tracking page using your Interparcel reference to see real-time FedEx/TNT updates. Once collected, you can also track directly on the FedEx website using the carrier consignment number provided in your Interparcel order details.
Transit times depend on the service, origin, and destination. Domestic deliveries across Australia usually range from 1-6 business days, while international services vary by country and customs clearance. Estimated delivery times are shown in your instant quote, and real-time tracking keeps you updated after collection.
Yes. Maximum parcel dimensions and weight vary by service and are displayed during quoting and checkout. Prohibited or restricted items include dangerous goods, aerosols, perfumes, and certain fragile or high-value goods. Always review the Interparcel Prohibited & Restricted items list before booking.
Yes. Optional Transit Cover can be added during checkout for FedEx/TNT bookings through Interparcel. Coverage limits, exclusions, and claim timeframes apply, so declare the correct item value at booking and review the terms to ensure eligibility.
Yes. For many services, you can select Authority to Leave (ATL) at checkout, allowing the driver to leave the parcel without a signature at your own risk. Pickup windows are set by the carrier, so while exact times can’t be guaranteed, you can choose your pickup date and add courier notes. If no one is available and ATL isn’t provided, re-delivery or depot collection may be required and may incur a surcharge.
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