Knowledge Base

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You'll find answers to many of your questions here.

How easy is it to integrate my Australia Post account with Interparcel?

Integrating your Australia Post account with Interparcel is very simple. With just a few clicks, you can connect your account seamlessly. All you need to do is activate your 60-day free trial and follow the step-by-step guide to complete the integration.

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11 results for "Online booking"

Where can I find the Shipping Calculator?

In category Online Booking

The Shipping Calculator is available on our homepage and

Can I send a parcel and a pallet through Interparcel?

In category Online Booking

Yes. You can send both parcels and pallets using the Shipping Calculator. Simply choose the Parcel or Pallet tab based on the

Can I send more than one parcel in the same booking?

In category Online Booking

Yes, you can add multiple parcels going to the same address by clicking the "+" button or Add Another Parcel on the

What’s the difference between dead weight and volumetric weight (or cubic weight)?

In category Online Booking

Our couriers partners calculate charges based on the greater of the two. Dead weight is the actual weight of the parcel, while

Do I need to print a shipping label?

In category Online Booking

Yes, all services except same-day deliveries require a printed label. You’ll receive the label by email after booking.

How can I compare courier services?

In category Online Booking

Once you enter your parcel details on the quote page and click QUOTE ME, you can compare services by …

What information is shown for each courier service?

In category Online Booking

You’ll see collection availability, estimated delivery time, transit warranty eligibility, label requirements, service information, and pricing (with and without GST).

Can I email a shipping quote to myself or someone else?

In category Online Booking

Yes. After entering your shipment details on the quote page and clicking QUOTE ME, a list of courier …

Can I book a shipment without creating an account?

In category Online Booking

Yes, but creating an account offers added benefits such as order tracking, saved details, ecommerce and Australia Post integrations, easier management of bookings, and more.

What do I do after I book a shipment?

In category Online Booking

You’ll receive an email with your shipping label and any additional documents. Print and attach them securely to your parcel or pallet, following the instructions provided for your selected …

What if I want to create another booking before paying?

In category Online Booking

You can go back to the homepage or quote …