Knowledge Base
Search our knowledge base or browse the articles.
You'll find answers to many of your questions here.
How do I package my item?
To package your item correctly for shipping:
- Choose the Right Box: Use a sturdy, corrugated cardboard box that fits your item without excessive space.
- Wrap the Item: Protect the item with bubble wrap, foam, or other cushioning materials.
- Fill Empty Spaces: Use packing peanuts, crumpled paper, or air pillows to prevent movement inside the box.
- Seal the Box: Securely tape all seams with strong packing tape.
- Label Clearly: Attach the shipping label on a flat surface.
If the packaging is inadequate, the driver may refuse collection, and any damage claims will be voided. For more information, please refer to our Packaging Guidelines.
Does my item need to be boxed?
In category Packaging
Yes, you can use either a box or a satchel for shipping your item through Interparcel, depending on the goods and the chosen courier service. If you use a satchel, make sure it is strong, securely …
In category Packaging
To package your item correctly for shipping: Choose the Right Box: Use a sturdy, corrugated cardboard box that fits your item without …
I'm not sure of the exact size or weight of my package…
In category Packaging
The quote and list of available services is based on the parcel details entered in. If you're unsure of the exact size or weight of your package, it's best to estimate conservatively or measure …
Can I get packaging advice from Interparcel?
In category Packaging
Our Knowledge Base offers detailed guides on how to properly package different types of items to ensure they are protected during transit. We’ve also created some useful blogs to help, which you …
In category Packaging
To prepare your pallet for shipping: Choose a Sturdy Pallet: Ensure the pallet is in good condition and capable of supporting the …
Are there specific packaging requirements?
In category Packaging
Yes, there are specific packaging requirements to ensure parcels are protected during transit. Requirements generally include using a strong, undamaged box, providing adequate cushioning for …
What are the packaging guidelines for fragile items?
In category Packaging
We advise against sending fragile items through the courier network due to potential risks during transit. However, if you choose to send fragile goods at your own risk, ensure they are well-…
Are there restrictions on the size or weight of packaging?
In category Packaging
Yes, there are size and weight restrictions for packaging, depending on the courier and service chosen. Each courier has specific maximum limits for parcel weight, dimensions, and girth. Our …
What packaging materials are not allowed?
In category Packaging
Packaging materials that are generally not allowed include hazardous materials like flammable or toxic substances, items with sharp edges that could damage other packages, and restricted materials …
Does Interparcel provide packaging materials?
In category Packaging
No, we do not provide packaging materials. You are responsible for properly packaging your items before shipping. It's important to use sturdy packaging that protects your goods during transit and …
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