Knowledge Base

Does my item need to be boxed?

In category Packaging

Yes, you can use either a box or a satchel for shipping your item through Interparcel, depending on the goods and the chosen courier service. If you use a satchel, make sure it is strong, securely …

How do I package my item?

In category Packaging

To package your item correctly for shipping: Choose the Right Box: Use a sturdy, corrugated cardboard box that fits your item without excessive space. Wrap the Item: Protect the item with bubble …

Not sure of my parcel's size or weight?

In category Packaging

The quote and list of available services is based on the parcel details entered in. If you're unsure of the exact size or weight of your package, it's best to estimate conservatively or measure the …

Can I get packaging advice from Interparcel?

In category Packaging

Our Knowledge Base offers detailed guides on how to properly package different types of items to ensure they are protected during transit. We’ve also created some useful blogs to help, which you …

How do I prepare my Pallet?

In category Packaging

To prepare your pallet for shipping: Choose a Sturdy Pallet: Ensure the pallet is in good condition and capable of supporting the weight of your items. Securely Stack Items: Distribute the …

Are there specific packaging requirements?

In category Packaging

Yes, there are specific packaging requirements to ensure parcels are protected during transit. Requirements generally include using a strong, undamaged box, providing adequate cushioning for fragile …

What are the packaging guidelines for fragile items?

In category Packaging

We advise against sending fragile items through the courier network due to potential risks during transit. However, if you choose to send fragile goods at your own risk, ensure they are well-packaged.…

Are there size or weight limits for parcels?

In category Packaging

Yes, there are size and weight restrictions for packaging, depending on the courier and service chosen. Each courier has specific maximum limits for parcel weight, dimensions, and girth. Our platform …

What packaging materials are not allowed?

In category Packaging

Packaging materials that are generally not allowed include hazardous materials like flammable or toxic substances, items with sharp edges that could damage other packages, and restricted materials …

How do you send artwork in the mail?

In category Packaging

Protect the surface first, add cushioning around the piece, and place it inside a sturdy double corrugated cardboard box. Make sure there is no moviment inside, seal all seams with packaging tape, …

Does Interparcel provide packaging materials?

In category Packaging

No, we do not provide packaging materials. You are responsible for properly packaging your items before shipping. It's important to use sturdy packaging that protects your goods during transit and …