You have 0 shipments in your cart
0
Mobile Login You have 401 unread notifications
401
☰

Knowledge Base

From booking your first parcel to checking a delivery, find clear answers and practical help at every step.

Try a few words, such as “missed collection”, “delivery times” or “shipping labels”.

Will my import incur additional charges?

Yes, your import shipment may incur additional charges which can include:

  • Duties: Taxes imposed by the destination country on imported goods based on their value, type, and classification.
  • VAT or GST: Taxes levied by some countries on imported goods. In Australia, the threshold is at approximately AUD 1,000.
  • Handling Fees: Fees for processing and handling the import through customs.
  • Brokerage Fees: Charges for customs brokerage services, if applicable.
  • Storage Fees: Costs associated with storing the package if it is held in customs for any reason.
  • Quarantine Fees: Fees for inspecting the goods, if required by customs.

These charges are usually the responsibility of the recipient and are payable upon delivery. It's important to check the specific import regulations and fees to avoid surprises.

For more information on this subject please visit this page.

Was this article helpful?

Still need a hand?

If you can’t find the answer, our team can help with your parcel or booking.

Contact us