Knowledge Base

Search our knowledge base or browse the articles.
You'll find answers to many of your questions here.

Collection
All your questions about collections are here.
See all articles...
Delivery
Questions about delivery availability and issues.
See all articles...
Online Booking
Booking and website related questions and answers.
See all articles...
Packaging
Find advice on preparing and packaging your parcel.
See all articles...
Transit Warranty
Included and additional Transit Cover help.
See all articles...
Payment
Payment methods and problems.
See all articles...
Damage and Claims
What to do if your parcel is lost or damaged.
See all articles...
International Orders
If you're sending a parcel overseas then this is for you.
See all articles...
Our Services
We sell services from the big brand couriers. Learn about them here.
See all articles...
General Advice
Common questions and answers.
See all articles...