Knowledge Base

From booking your first parcel to checking a delivery, find clear answers and practical help at every step.

How can we help?

Try a few words, such as “missed collection”, “delivery times” or “shipping labels”.

How do you send artwork in the mail?

Protect the surface first, add cushioning around the piece, and place it inside a sturdy double corrugated cardboard box. Make sure there is no moviment inside, seal all seams with packaging tape, then measure and weigh it accurately before booking. For posters and blueprints, use a triangular cardboard box tube rather than a cylindrical one as they are more stable in transit and less prone to damage. For more packing tips, read our guide on how to properly pack a parcel.

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