How do I withdraw my Prepay funds?

To withdraw your Prepay funds you'll need to contact our customer service team. They can assist you with the process and ensure that any remaining balance is refunded according to our policies. Keep in mind that refunds are typically processed back to the original payment method.

14 results for "Payment"

What payment methods do you accept?

In category Payment

We accept payments via Visa, MasterCard, American Express, and PayPal. You can also store cards or

Do you offer credit accounts?

In category Payment

No, Interparcel does not offer credit accounts but you can manage payments through the platform's secure payment system.

Can I set up automatic payments?

In category Payment

Yes, Interparcel allows you to set up automatic payments through the Prepay option. With the Prepay feature,…

How does Prepay work?

In category Payment

Prepay allows you to add funds to your account in advance, making it easier and faster to book shipments. …

How much do I need to top-up my Prepay account?

In category Payment

You can top up your Prepay account with as little as $10, and it can hold up to a maximum of $5,000 per top up. You can choose the amount that best suits your needs. However, topping up with a larger …

How long does my Prepay top-up remain valid?

In category Payment

Your Prepay top-up with Interparcel remains valid indefinitely, meaning there is no expiration date for the funds in your account. You can use the balance at any time for future shipments without …

How do I update my payment information?

In category Payment

You cannot directly modify existing card details. To update your payment information, you need to navigate to the