Knowledge Base

From booking your first parcel to checking a delivery, find clear answers and practical help at every step.

How can we help?

Try a few words, such as “missed collection”, “delivery times” or “shipping labels”.

Does Interparcel offer insurance for shipments?

Interparcel offers enhanced Transit Warranty, an optional warranty that provides additional coverage for your parcel in case of loss or damage during transit. When booking your shipment, you can choose the level of cover that suits the value of your goods. It's important to note that the Transit Warranty does not cover Authority to Leave (ATL) services or restricted and prohibited items.

Services that require a signature at delivery come with an inclusive transit cover of $100. If you require higher coverage, you will need to pay the difference. Be sure to select the appropriate coverage during the booking process, as it cannot be added later.

Was this article helpful?

Still need a hand?

If you can’t find the answer, our team can help with your parcel or booking.